Privacy Policy

Heart Home Cleaners
Effective Date: February 20, 2026
Last Updated: February 20, 2026

Heart Home Cleaners (“Company,” “we,” “our,” or “us”) operates the website https://hearthomecleaners.com/ (the “Website”). This Privacy Policy describes how we collect, use, disclose, safeguard, and process personal information in connection with our Website and cleaning services.

By accessing or using our Website, you acknowledge that you have read and understand this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to information collected:

  • Through our Website
  • Through email, phone, or other electronic communications
  • When you request a quote or schedule services
  • When you subscribe to marketing communications

This Policy does not apply to information collected offline except as expressly described herein.

2. Information We Collect

A. Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Email address
  • Telephone number
  • Service address
  • Details regarding requested services
  • Any other information you choose to provide in communications

You are under no obligation to provide personal information; however, refusal to do so may limit our ability to provide services.

B. Automatically Collected Information

When you access our Website, certain technical information may be collected automatically by your browser or hosting provider, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of access

We do not currently use third-party analytics platforms, tracking pixels, customer relationship management (CRM) systems, or advertising tracking technologies.

3. Purpose of Processing

We may use personal information for legitimate business purposes, including:

  • Responding to inquiries and quote requests
  • Scheduling, confirming, and managing services
  • Communicating with customers
  • Sending marketing or promotional communications (where permitted by law)
  • Maintaining internal business records
  • Protecting our legal rights
  • Complying with legal obligations

We do not sell, rent, lease, or trade personal information.

4. Marketing Communications

We may send promotional emails, service updates, or special offers to individuals who have opted in or otherwise consented to receive such communications.

You may opt out at any time by:

Opt-out requests will be processed within a reasonable timeframe in accordance with applicable law.

5. Payments

We do not collect, store, or process payment or billing information through the Website.

Any payment arrangements made outside the Website are handled separately and are not stored within our Website systems.

6. Cookies and Similar Technologies

Our Website may use essential cookies necessary for basic functionality. These cookies do not collect sensitive personal data.

You may modify your browser settings to disable cookies; however, certain Website features may not function properly.

7. Disclosure of Information

We may disclose personal information:

  • As required by law, subpoena, court order, or governmental authority
  • To protect our legal rights, property, or safety
  • To prevent fraud or security threats
  • In connection with a business transfer, sale, or restructuring

We do not share personal information with third parties for marketing purposes.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Provide requested services
  • Maintain business and financial records
  • Comply with legal, tax, or regulatory requirements
  • Resolve disputes and enforce agreements

Retention periods may vary depending on the nature of the information and legal obligations.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is guaranteed to be 100% secure. Accordingly, we cannot guarantee absolute security.

10. Children’s Privacy

Our Website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13 in accordance with the Children’s Online Privacy Protection Act (COPPA). If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. Your Privacy Rights

Depending on applicable U.S. state privacy laws, you may have certain rights regarding your personal information, which may include:

  • The right to access personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of personal information
  • The right to opt out of certain communications

To exercise any rights, please contact us using the information below. We may request verification of identity before processing such requests.

12. Third-Party Websites

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Users are encouraged to review the privacy policies of third-party sites independently.

13. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Website after changes constitutes acceptance of the updated Policy.

14. Contact Information

If you have questions, requests, or concerns regarding this Privacy Policy, please contact:

Heart Home Cleaners
Bentonville, AR
Email: Natalieekayy3@icloud.com
Phone: +479-966-9370
Website: https://hearthomecleaners.com/